-T, C & P- Terms, Conditions Of Sale, Privacy Information (& the boring but necessary bits)
Terms & Conditions Of Sale
OOAK or one of a kind means that the item will never be duplicated. However, items made at a later date may resemble a OOAK item, but it will not be an exact copy.
All deposits are non returnable/ non refundable unless the order had been cancelled by Trudy Coyle (Trudy Coyle Crafts)
Bespoke orders cannot be cancelled or returned for a refund.
I want you to be 100% happy with the purchase you make from Trudy Coyle Crafts. If you feel there is a problem with your order, please contact me directly, within 3 days of receipt (day 1 being the day you signed for your package), and I'll do my best to rectify the problem as soon as possible.
All items purchased from TCC are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
All items purchased by a Non UK resident are sent at the buyers own risk. TCC will ensure all required declaration paperwork is correctly completed, however this in no way guarantees safe or unhindered transit through the Customs or Border Control in the buyers own country.
TCC is NOT responsible for any handling charges incurred during transit through Customs or Border Control.
All content included on this site, such as text, graphics*, logos, button icons and images are the property of Trudy Coyle Crafts (referred to as TCC from here forth). The compilation of all content on this site is the exclusive property of TCCwith copyright authorship for this collection by TCCand is protected by international copyright laws.
TCC (name or logo) may not be used in connection with any other product or service that is likely to cause confusion, or in any manner that disparages or discredits TCC or TC personally.
All trademarks/Logos not owned by TCC that appear on this site remain the property of their respective owners. Their use does not imply that they are affiliated with, connected to, or sponsored by TCC
LICENSE & SITE ACCESS
TCC grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Trudy Coyle (TC from here on). This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools.
REVIEWS, COMMENTS, EMAILS, & OTHER CONTENT
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.
INFORMATION WE COLLECT
We may collect both “Non-Personal Information” and “Personal Information” about you. “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” includes information that can be used to personally identify you, such as your name, address and email address. In addition, we may also track information provided to us by your browser or by our mobile application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We use this information for, among other things, the operation of the Service, to maintain the quality of the Service, to provide general statistics regarding use of the Service and for other business purposes. We track this information using cookies (usually oat & raisin), or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. Persistent cookies can be removed by following your Internet browser help file directions. If you choose to disable cookies, some areas of the Service may not work properly.
HOW WE USE AND SHARE INFORMATION Personal Information:
HOW WE PROTECT INFORMATION
We implement reasonable precautions and follow industry best practices in order to protect your Personal Information and ensure that such Personal Information is not accessed, disclosed, altered or destroyed. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such precautions. By using our Service, you acknowledge that you understand and agree to assume these risks.
YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
Trudy Coyle Crafts will not use your information for marketing, administrative emails for example or periodic updates.
LINKS TO OTHER WEBSITES
AGE OF CONSENT
By using the Service, you represent that you are at least 18 years of age.
MERGER OR ACQUISITION
Based upon the Personal Information that you provide us, we may communicate with you in response to your inquiries to provide the services you request and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. We will not use your Personal Information to send updates and other promotional communications.
CONTACT US & WITHDRAWING CONSENT